Terms and Policies – CAN
Terms of Service for Candidates “Job Seekers”
- Job Ads or Job Listings
Closrs may make available certain Job Ads advertising employment opportunities and other job-related content, including links to third-party websites (“Job Listings” or “Job Ads”), through Closrs’s search results or otherwise through the Site. Searching for Job Ads on Closrs is free for Job Seekers. Job Ads are created and provided by third parties over whom Closrs exercises no control; you acknowledge and understand that Closrs has no control over the content of Job Ads, links to or from Job Ads, or any conditions third parties might impose once a Job Seeker has submitted an application or left the Site. For example, some of these third parties may attempt to charge Job Seekers a fee to apply to a particular job, although Closrs endeavors not to make such Job Ads available on the Site. If you leave the Closrs Site and choose to enter a third-party website, you accept any terms and conditions imposed by that third-party. Except for certain sponsored, featured or paid placements, the Job Ads contained on, or linked from, the Site are indexed or posted in an automated manner. Closrs has no obligation to screen any Job Ads, or to include any Job Ads in its search results or other listings, and may exclude or remove any Job Ads from the Site for any or no reason. We cannot confirm the accuracy or completeness of any Job Ad or other information submitted by any Employer or other user, including the identity of such Employer or other user. Closrs assumes no responsibility, and disclaims all liability for the content, accuracy, completeness, legality, reliability, or availability of any Job Ads, Company Pages, screener questions and responses, and assessments. Additionally, Closrs may provide search options to narrow down Job Ads search results by job type categories (i.e. full-time, part-time, etc.), and such categories are created independently and entirely by Closrs, and may not directly or accurately reflect the content of the Job Ads. Closrs may reformat Job Listings so that you may read them more clearly on a mobile phone. While Closrs may in some circumstances be compensated by employers who post Job Ads, helping keep Closrs job search free for Job Seekers, all Job Ads are considered advertising. Closrs displays Job Ads based on a combination of employer bids and relevance, such as search terms and other activity on Closrs. You are not permitted to use Closrs’s Site or its content other than for non-commercial purposes. For purposes of this Section A of the Closrs General Terms of Service, all references to “you” or “your” shall mean you, the individual or organization accessing this Site in your capacity as an Job Seeker.
- Resumes and Recommended Jobs
By creating a public resume through the Site, you are requesting and authorizing Closrs to make available your resume to any Employer that Closrs believes may have an interest in your resume. By creating or uploading a resume on Closrs (an “Closrs Resume”), Closrs may share with you Job Listings that match the contents of your Closrs Resume. Closrs assumes no responsibility and disclaims all liability for the resume or application information you post, send or receive through the Site. If you see any inaccuracy in any such material, it is your responsibility to correct such information or to contact Closrs to do so. To protect your privacy, Closrs may mask or hide your contact information, such as your email address, from your resume and may substitute it with an alias.
Closrs may also automatically send you recommended jobs via the email address you use to create an Closrs account or apply to a job. Closrs may determine what these recommended jobs are on the basis of a variety of factors, including but not limited to, any information you input on the Site about yourself (including in your Closrs Resume), searches you run on the Site, jobs you click on, jobs you apply to, or the materials you provide in a job application to an Employer through Closrs.
- Applying to Jobs Through Closrs
When you apply to a job using Closrs Apply, Closrs will attempt to send your application to the contact information provided to us by an Employer or their Agent. We cannot guarantee that such messages and applications will be delivered, received, accessed, read or acted upon. Closrs also does not guarantee that any Employer will receive, be notified about, access, read or respond to any such resume or other application material, or that there will be no mistakes in the transmission or storage of the data. However, Closrs may alert you when any of the above events occur. In addition we cannot vouch for the validity of the contact information provided to us by Employers. We also cannot vouch for the technical capabilities of any third party sites, including but not limited to Applicant Tracking Systems (ATSs). If you do not feel comfortable sending an application or messages in this manner, or having your application or messages stored on Closrs, do not use the Closrs Apply or Closrs relay functions and please send your application or messages directly to the Employer by whatever other method you so choose, including the public mail system. You may contact the Employer directly to find alternative methods of application if you do not wish to apply through Closrs. By using the Closrs Apply system, you fully consent to the above.
If you require alternative methods of screening or application you must approach the Employer directly to request such as Closrs is not responsible for the Employer application process.
By using Closrs, you agree that Closrs is not responsible for the content of the Employer’s job application, messages, screener questions, skills assessments or their format or method of delivery, and that Closrs does not guarantee receipt of your application by the Employer, or your receipt of messages from the Employer. Please note that Closrs does not choose the questions asked by Employers or decide the job qualification criteria of Employers. Some questions may be labeled as Optional, indicating only that the application may be submitted to the Employer without providing an answer. Closrs cannot guarantee that the Employer will consider such an application or make a particular determination with regard to such an application. Closrs may inform Job Seekers that an Employer’s requirement from a job description does not appear to be present on a resume; this information is presented without warranty and Closrs does not guarantee that updating a resume will result in any job offer. Closrs does not guarantee the identity of an Employer or any individuals working for any Employers, and cautions Job Seekers when applying to jobs. Closrs cannot make any guarantee regarding health and safety measures in an Employer’s hiring or interviewing process. Closrs recommends Job Seekers follow personal health and safety best practices as recommended by the World Health Organization or similar institution. Closrs does not guarantee the validity of a job offer and cautions Job Seekers to verify the validity of a job offer before taking an adverse action regarding their current employment situations. Job Seekers are solely responsible for verifying the accuracy of any Employer or job offer.
Closrs may use your application materials (including resumes and responses to screener questions) and the recency of your activity on Closrs to determine whether the words of any Job Seeker’s resume and answers to screener questions match the words of a Job Listing or Resume query, and vice-versa. You agree and consent that Closrs may differentiate those matching resumes and screener questions from those that do not match, and present them to Employers as matches or not matches. Closrs may also use such information in order to improve the Site or any other Closrs product or service (including by displaying or otherwise making available potentially relevant Job Listings and resumes to Job Seekers and Employers). By using Closrs Apply and answering screener questions, you acknowledge that Employers may have instructed Closrs to send out rejection notices if your answers do not match the answers sought by the Employer, and you acknowledge that Closrs has no discretion in the transmission of these rejections. Closrs may offer Employers the ability to activate a feature on their account called Employer Assist. Activating Employer Assist means the Employer is instructing Closrs to send a message on the Employer’s behalf to the Job Seeker informing them that the Employer has determined not to move forward with their application. These notices are automatically sent after a certain period of time selected by the Employer, unless the Employer indicates to Closrs their interest in your application. You acknowledge and agree that Closrs has no discretion in the sending of these messages, and that any such messages are solely a result of the Employer’s decision to activate Employer Assist and to not take an action on your application on Closrs within the time period selected by the Employer. Any interactions the Employer has directly with you and not through a tool provided by Closrs (for example, calling or emailing you directly instead of through an Closrs Relay Service) are not visible to Closrs, and would not by themselves prevent an Employer Assist rejection notice from being sent.
For job seekers located in the UK, you acknowledge that when contacted by Closrs, presented as Closrs Hire (hereinafter referred to as “Closrs Hire”), Closrs is acting as an Employment Agency (as defined under applicable law). The services Closrs Hire offers are set out in these terms. Closrs Hire will only send you Job Listings that Closrs Hire determines may be of interest to you. You further acknowledge that Closrs Hire is not authorised to receive any money on your behalf and/or to enter into any contracts on your behalf. You may also end your relationship with Closrs Hire at any time.
- Communications and Other Actions on the Site
When you view, send, store or receive materials (including Job Listings, resumes, and messages) through or using the Site, Closrs may, for example, use such materials for data analysis, quality control, or to refine the Site or any other Closrs product or service (including to provide better search results and other listings for Job Seekers and Employers), whether via automated means or otherwise. When an Employer views, sends, stores or receives materials through or using the Site, Closrs may also inform you that an Employer has taken an action with regards to a Job Ad, your Resume, or your application, such as pausing or closing a Job Ad, opening your Resume or application, viewing your Resume or application, responding to your Resume or application, and making a decision with regards to your application or Job Ad, and you hereby consent to Closrs taking such actions.
Closrs may offer you the opportunity to receive a text message interview reminder from Closrs when an Employer has scheduled interviews with you. In such an event you will enter your phone number on the Closrs consent form and by entering your phone number you are representing and confirming it is your phone number and that you have the right to accept text messages at the number. Closrs will only send you a text message reminder for such interview and you agree to accept such text message reminder on your cell phone, including messages sent by automated telephone dialing system. Please note that since these text message services depend on the functionality of third-party providers, there may be technical delays on the part of those providers. We also cannot vouch for the technical capabilities of any third parties to receive such text messages.
Closrs may also insert functionality into messages relating to your application allowing you to place calls directly to third parties. Please note this functionality is provided solely as a courtesy and that such calls are not placed through or tracked by Closrs. Your standard calling rates with your phone provider will apply.
In certain instances, you may receive messages, emails or email notifications corresponding with your activity on or use of the Site, Closrs Apply, Closrs Chat, or any other communications service, product, or feature provided on or through the Site. In all cases, such messages or notifications are provided solely as a courtesy. Closrs may use your email address to create an alias email address for your communication, in lieu of displaying your actual email address to the Employer. Closrs disclaims all warranties with regards to the transmission or storage of such courtesy notices, does not guarantee their delivery or receipt, and does not guarantee the date or time at which they may be sent. In the event a message being sent is intended for a closed account, these messages will not be deliverable.
Closrs reserves the right to turn on or enable Closrs Chat or other communication options for select Employers or Job Listings, in its sole discretion, and to notify you that Closrs Chat or other communication options are available for a particular job or Employer. For Closrs Chat, you may access or view your messages by visiting your Closrs Chat messages dashboard. Closrs may, in its sole discretion, turn off or disable Closrs Chat for any Employer or Job Seeker at any time without prior notice. Please note that if you are using Closrs Chat to communicate with an Employer, Closrs will deliver your messages as instructed by the Employer.
- Salary, Career, Hiring and Other Information Provided by Closrs
Closrs may provide certain categories of information to users for informational purposes only. For example, Closrs may provide you with data regarding estimated salaries for a certain Job Listing, or number of applies to a Job Listing. These figures provided by Closrs are estimates given for informational purposes only, and they are subject to change or varying levels of accuracy. Closrs may also include salary estimations on pages other than Job Listings on the Site. Please note that all salary figures are approximations based upon multiple third party submissions to Closrs, including from Closrs affiliates. These figures are given to Closrs users for the purpose of generalized comparison only. Minimum wage may differ by jurisdiction and you should consult the employer for actual salary figures.
Similarly, career-related or hiring-related information provided by Closrs is for informational purposes only, and is in no way to be construed as professional career counseling or staffing services. You understand that Closrs may give suggestions or information regarding best-practices, however, you understand that it is ultimately your responsibility to determine how to pursue your job search or candidate search. You further understand that in providing any such career or hiring guides, Closrs is not acting as a job placement agency or staffing firm. You also understand that by referring to or using such career or hiring guides, you are not guaranteed job interviews, job placement, or assurance of being hired, and you take full responsibility for use of these services or guides. As a user of the Site, Closrs may, from time to time, send you emails from the career or hiring guides as part of its services to you. These emails may include but not be limited to, tips on improving your resume or how to use your resume effectively in the job application process, commonly asked interview questions, next steps after you have submitted an application, and how to prepare for a new job after you have been hired.
Closrs may offer, as part of the Services, the opportunity for you to engage with third parties, sometimes referred to as career coaches or professional writers, to discuss job search, resume writing, or career strategies, either through the Site or in person. Regardless of how you interact with them, you acknowledge that these third parties are not employees of Closrs and that Closrs is not responsible for the content of any such discussion. Do not share any information you consider confidential or personally sensitive with these third parties. Closrs does not guarantee the quality or effectiveness of any advice, recommendations, or guidance you may receive from these third parties. You agree that, to the maximum extent permitted by law, Closrs will have no liability arising from any discussion you have with such a third party.
- Your Job Seeker Data
As a Job Seeker, you take a variety of actions on our Site. For example, you search for jobs, and Closrs knows and stores the titles of jobs you search for and click on, where those jobs are located, the general salary range or experience level of the jobs you view (if indicated on the Job Listings), the Job Listings you apply to, your amount of activity or time of most recent activity on Closrs, information you provide directly to Closrs including desired salary or past experience, or any of your other behavior on the Site. You know exactly what this data is because you are the person who undertook the activity and the data pertains only to your activity. If you have an Closrs account or an Closrs Resume, you agree that Closrs may associate this data with your Closrs Profile and use this observed factual data to suggest jobs to you and to suggest you or your public resume to Employers that might be interested in a person who matches your behavior on Closrs. You also agree that Closrs may contact you based on this observed behavior on behalf of Employers or Closrs itself. Please note, the aforementioned actions do not include information sent to you by a third party, however, Closrs may publicly display the fact that you have recently used the Closrs Site to correspond with a third party. In addition, if you set your Resume to public, this means that Closrs may share all of the aforementioned information about yourself with third-party Employers. If you do not wish to share such information, you may set your Resume to private.
- Screening Tools
Closrs may make screening tools available to Employers for Employer use in the application process, including screener questions, phone screen tools and assessments. Closrs is licensing these tools for Employers’ use as determined by Employers. As a Job Seeker you agree that the Employer has made the determination to use these tools as part of its application process, and the questions asked are solely determined by the Employer, and are not being asked by Closrs. The Employer is the sole party to determine which answers will qualify a candidate and is solely responsible for the use of the screening tool including any results which are considered to have a “disparate impact”. You further acknowledge that only the Employer is responsible for offering alternative methods of screening, if so required by the Americans with Disabilities Act or any other equivalent state act. Closrs does not warrant that the method of delivery of these questions would be compliant with the Americans with Disabilities Act or any equivalent state act.
- India and Brazil
If you are located in India or Brazil, Closrs may provide limited applicant screening and filtering services to Employers that request that Closrs perform this processing on their behalf.
- Governing Law and Dispute Resolution
This Agreement and any dispute arising out of or in connection with this Agreement or related in any way to the Site (“Dispute”) will be governed as to all matters, including, but not limited to the validity, construction and performance of this Agreement, by and under the laws of Ontario, Canada. Any and all actions, lawsuits, or other legal proceedings related to such Dispute shall be filed only in courts located in Ontario, Canada. You also hereby waive any right to a jury trial in connection with any action or litigation in any way arising out of or related to your use of the Site or these terms of service, if you are located in Canada or United States.
- Class Action Waiver
By using the Site and in return for the services offered by Closrs, you acknowledge that Closrs can only offer you these services under the terms and conditions as presented herein. As partial consideration for your use of the Site and these services, you agree not to sue Closrs as a class plaintiff or class representative, join as a class member, or participate as an adverse party in any way in a class-action lawsuit against Closrs regarding your use of the Site. Additionally, as a Job Seeker, your use of job search on the Site is at no charge and you acknowledge that part of the price you are paying to use this Site is your acceptance of these terms of service including this Class Action Waiver. If you do not agree to any part of these terms, do not continue your use of the Site. Nothing in this paragraph, however, limits your rights to bring a lawsuit as an individual plaintiff, including in small claims court, subject to Section 9 above.
- The content of the pages of this website is for your general information.
- Neither we nor any third parties provide any warranty or guarantee.
- You acknowledge that such information and materials.
- Inaccuracies or errors to the fullest extent permitted by law.
- Information or materials on this website is entirely at your own risk.
- It shall be your own responsibility to ensure that any products.
- From time to time, this website may also include links.
- These links are provided for your convenience to provide.
- They do not signify that we endorse the website.
- We have no responsibility for the content of the linked website.
- Your use of this website and any dispute arising out.
- Your use of any information or materials on this website
- It shall be your own responsibility to ensure that any products.
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