Senior Data Analyst – Sales Operations – ServiceNow

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Closrs Talent Team
Job Overview

Senior Data Analyst – Sales Operations


Work matters. It’s where we spend a third of our lives. And the workplace of the future is going to be a great place. We’re dedicated to bringing that to life for people everywhere. That’s why we put people at the heart of everything we do.

People matter. Our people have a passion for learning, building, and innovating. Whether you’re an engineer, a sales professional, a finance professional, or anything in-between, our roles aim to provide each person with meaningful impact and plenty of space to grow.


We are seeking a Data Analyst to join our AMS Sales Operations organization and help to build out analytics and reporting in support of go-to-market initiatives.  The preferred candidate will have experience working with Sales data, developing production quality operational dashboards, is comfortable managing large data sets, has strong attention to detail, has a creative problem-solving mindset, and has strong communication skills. They will work cross-functionally across sales, operations, marketing and finance, with the primary objective of enabling sales leadership to make effective, analytically driven, and strategic operating decisions.

What you get to do in this role:

  • Assist in the development and reporting of key performance metrics to help drive increasing Sales productivity
  • Develop Go to Market dashboards within Tableau to automate operational reports used by Sales and Operations
  • Build complex data models to perform analysis of sales and territory data in support of pipeline, coverage, renewal or other reporting initiatives
  • Manage operational process improvement projects
  • Support the implementation of Sales productivity, planning and reporting tools
  • Analyze performance and productivity data and assist in preparing slides for QBR’s, or other Sales leadership presentations
  • Maintain databases and develop weekly/monthly/quarterly metrics reports
  • Other ad hoc responsibilities in support of Sales and Operations

In order to be successful in this role, we need someone who has:

  • Minimum of 5 years’ experience in Sales Finance / Sales Operations
  • Advanced Tableau capabilities with working knowledge of SQL to manage large and complex datasets – PowerBI experience a plus
  • Experienced data modeling and statistical capabilities preferred (regression analysis, clustering, forecasting, pattern recognition)
  • Excellent communication skills – verbal and written
  • Ability to communicate effectively and collaborate with others
  • Self-motivated with the ability to multitask and come up with creative solutions
  • Comfortable and flexible working in a fast-paced environment
  • Positive “can do” attitude and highly analytical; enjoys challenges
  • Proficiency with MS Office, especially Excel

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, or veteran status. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at (408) 501-8550, or talent.acquisition@servicenow.com for assistance.

Job Detail
  • Career LevelSenior
  • Experience5 Years
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